Online Language Testing for BPO & Customer Service
BPO & Customer Service
Ensure candidates and staff meet language standards and can communicate effectively with customers. Streamline the hiring process without sacrificing candidate quality, experience, and fairness.
Trusted by 1,600+ organizations worldwide
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Why BPO & Customer Service Teams Choose Pipplet
Verify Job Fit
Reveal their ability to work and interact in a language. Sort by level and advance qualified candidates.
Simplify Processes
Send tests and view results in a few clicks. Candidates take the test online, no appointment needed.
Ensure Fairness
Secure proctoring runs in the background to deter and detect cheating without causing interruptions.
Key Features
Efficiency
- 30-minute oral and written test
- Bulk testing without scheduling hassles
- Seamless integration with HR software/ATS
Flexibility
- Access to 40+ languages
- Custom industry-specific questions
- White labeling with your logo and brand colors
Reliability
- Clear and precise CEFR-aligned results
- Fast turnaround by native examiners or AI
- Non-intrusive automated proctoring
Experience it firsthand.
Easy, fast, and reliable: how language testing should be in your organization.
Tailored Language Assessment Solutions for BPO Companies
Need to assess overall proficiency or specific skills like speaking or writing? Our pre-built custom tests fit role-specific scenarios for chat, email, phone, or multi-channel communication, with human or AI evaluation.
Book a consultation to discover solutions for your needs.
Go Beyond Theory, Reveal True Language Ability
Traditional multiple-choice tests only assess theoretical knowledge. That's why Pipplet uses open-response questions that mimic real-world scenarios to reveal one's actual ability to communicate and engage in a language.
How It Works
Step 1
Upload candidates and send the test in just a few clicks. No need for scheduling.
Step 2
Candidates take the test remotely. Sit back or follow their progress on the dashboard.
Step 3
Receive an evaluation report for each candidate via email and the dashboard. Sort by level and advance qualified candidates.
Step 1
Each candidate receives an email with their test link, instructions, and an optional practice test.
Step 2
They take the test from anywhere, at any time, with any online device. The test lasts 30 minutes.
Step 3
Responses are forwarded for evaluation. Evaluation reports are sent to the administrator.
Step 1
Upload candidates and send the test in just a few clicks. No need for scheduling.
Step 2
Candidates take the test remotely. Sit back or follow their progress on the dashboard.
Step 3
Receive an evaluation report for each candidate via email and the dashboard. Sort by level and advance qualified candidates.
Step 1
Each candidate receives an email with their test link, instructions, and an optional practice test.
Step 2
They take the test from anywhere, at any time, with any online device. The test lasts 30 minutes.
Step 3
Responses are forwarded for evaluation. Evaluation reports are sent to the administrator.
They Say It Best
Odity
Chief Experience Officer
Armatis
Recruitment Manager
5CA
Assessment Lead
Accenture
Talent Sourcing Specialist
We Are Fiber
Head of Recruitment
Wipro
Talent Acquisition Manager
